Introduction
This page explains how AM COMPUTERS collects, uses, and protects information about visitors to our website and people who contact us by email, phone, or through our online forms.
It applies to:
By using this website, you agree to this Privacy Policy and the Website Terms of Use below. If you do not agree, please do not use the site and contact us directly instead by email or phone.
It applies to:
- Visitors browsing the AM COMPUTERS website
- People who contact us using the contact form, by email, or by phone
- Customers who request information about our repair services or products
By using this website, you agree to this Privacy Policy and the Website Terms of Use below. If you do not agree, please do not use the site and contact us directly instead by email or phone.
We aim to collect only the information we need to respond to you and keep our website running securely. Depending on how you interact with us, we may collect:
Information you provide directly
Information collected automatically
We do not offer online purchasing on this website, so we do not collect payment card data through the site.
Information you provide directly
- Contact details such as your name, email address, and phone number
- Details about your device or issue when you request a repair or quote
- Any additional information you choose to include in messages or attachments
Information collected automatically
- Basic technical data such as your IP address, browser type, and pages visited
- Date and time of your visit and general location (for example, city or region)
- Anonymous usage data from analytics tools to help us understand how the site is used
We do not offer online purchasing on this website, so we do not collect payment card data through the site.
We use the information we collect for the following purposes:
We do not sell your personal data to third parties. We use your data only for our own business purposes and to provide the services you request.
- Responding to your requests: to answer questions, provide quotes, schedule services, and follow up on repair or product inquiries.
- Providing and improving our services: to diagnose issues, recommend repair options or products, and improve how we communicate with customers.
- Operating and improving the website: to understand which pages are useful, fix technical problems, and keep the site secure and reliable.
- Security and fraud prevention: to detect, investigate, and prevent activities that may violate our policies or be illegal.
We do not sell your personal data to third parties. We use your data only for our own business purposes and to provide the services you request.
Our website may use cookies and similar technologies to help it function properly and to understand how visitors use it.
What cookies may do
Analytics
Your choices
What cookies may do
- Remember basic preferences, such as language or form inputs during your visit
- Collect anonymous statistics about page visits and traffic patterns
- Help protect the site against misuse and security threats
Analytics
We may use privacy-friendly analytics tools to measure website traffic, such as which pages are visited and for how long. This information is aggregated and does not identify you personally.
Your choices
You can usually configure your browser to block or delete cookies. If you disable cookies, some parts of the website may not function as expected, but you will still be able to contact us by phone or email.
We take reasonable steps to protect the information we hold from loss, misuse, and unauthorized access.
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted over the internet.
- Contact form submissions and emails are stored on our email systems and, where relevant, in basic service records.
- Website data is hosted on servers operated by reputable hosting providers.
- Access to systems is limited to personnel who need it to perform their work and is protected by passwords and technical safeguards.
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted over the internet.
How long we keep your data
How we may share your data
We do not sell your personal information to marketing companies or data brokers.
- Contact and service-related information is kept for as long as needed to handle your request and maintain basic records of our work.
- Technical and analytics data is usually kept only for a limited time needed to analyze trends and ensure site security.
How we may share your data
- With service providers who help us operate our business, such as website hosting, email, and IT support providers. These providers are expected to protect your information and use it only for our instructions.
- When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.
We do not sell your personal information to marketing companies or data brokers.
Depending on your location and applicable law, you may have rights over your personal information, such as the right to:
If you would like to exercise any of these rights or have questions about your data, please contact us using the details in the Contact for Privacy Matters section below. We may need to verify your identity before acting on your request.
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal data where it is no longer needed
- Object to or restrict certain types of processing, where applicable
If you would like to exercise any of these rights or have questions about your data, please contact us using the details in the Contact for Privacy Matters section below. We may need to verify your identity before acting on your request.
By accessing or using the AM COMPUTERS website, you agree to the following terms:
Acceptable use
Intellectual property
Information only, no guarantees
Limitation of liability
Acceptable use
- You may use the site only for lawful purposes and in a way that does not damage, disable, or impair the website or interfere with others’ use.
- You must not attempt to gain unauthorized access to any part of the site, its servers, or any connected systems.
Intellectual property
- Unless otherwise stated, the content on this site, including text, logos, and images, belongs to AM COMPUTERS or its licensors.
- You may view and print pages for your personal, non-commercial use. Any other use, including copying, modification, or redistribution, requires our prior written permission.
Information only, no guarantees
- Content on this site, including blog posts and repair tips, is provided for general information only.
- It is not a substitute for professional diagnosis or service. Always consult a qualified technician before carrying out complex repairs.
Limitation of liability
We work to keep the information on this site accurate and up to date, but we do not guarantee it is complete, current, or error-free. To the fullest extent permitted by law, AM COMPUTERS is not liable for any loss or damage arising from your use of the website or reliance on its content.
Contact for Privacy Matters
If you have any questions about this Privacy Policy, your personal data, or our Website Terms of Use, please contact us:
AM COMPUTERS
2-25 Steel Street
Welland, Ontario
L3B 3L8
Email: tech@amcomputerstech.com
Phone: (905) 714-3924
You can also use the contact form on our Contact page to send us a privacy-related request.
AM COMPUTERS
2-25 Steel Street
Welland, Ontario
L3B 3L8
Email: tech@amcomputerstech.com
Phone: (905) 714-3924
You can also use the contact form on our Contact page to send us a privacy-related request.